A cooktop lives a hard life of spills, boil-overs, and daily heat cycling, and the high-end units from Thermador, Wolf, Gaggenau, and Miele pack real complexity into a thin slab of steel or glass. Whether yours runs on sealed gas burners, an induction coil array, or radiant elements, we diagnose the specific fault and repair it with the correct Genuine OEM Parts.
What We Fix
- Gas burners that click without lighting or will not stay lit
- Igniters, spark modules, and burner switches
- Gas valves, orifices, and sealed-burner assemblies
- Induction elements that will not detect cookware
- Induction coils, power boards, and cooling fans
- Radiant elements and infinite switches
- Control panels, touch controls, and error codes
- Cracked or scratched glass tops (OEM replacement)
Common Problems We See
On gas models, the calls we get most are a burner that clicks endlessly, one that will not simmer low without going out, and a cooktop that keeps sparking even after the knob is off. On induction, the complaint is usually a zone that will not recognize a pan, an element that cuts out under load, or an error code on the touch panel. Cracked glass is its own category and needs prompt attention.
Typical Causes
Endless clicking on a gas cooktop is nearly always moisture or debris bridging the igniter, or a burner cap that has shifted off its seat, though a shorting spark switch produces the same symptom. Poor simmering points to a worn gas valve or a burner orifice partly blocked, both worth addressing because altitude already makes low-flame control finicky. On induction, a zone that ignores cookware usually has a failed pan-detection sensor or a power board that has lost the element, and a unit that cuts out under load is often a cooling fan that can no longer keep the electronics in range.
Brands We Service
We repair cooktops from Thermador, Wolf, Gaggenau, Miele, Bosch, Jenn-Air, Dacor, and KitchenAid.
Cooktop Error and Fault Reference
| Symptom | Likely Cause | What We Do |
|---|---|---|
| Clicks even when off | Moisture bridge or shorting spark switch | Dry and clean, replace switch or igniter |
| Will not simmer low | Worn gas valve or blocked orifice | Clean orifice, replace valve, tune flame |
| Induction ignores pan | Pan-detection sensor or power board | Test detection, replace sensor or board |
| Element cuts out under load | Failing cooling fan or overheating board | Replace fan, verify thermal cutoff |
| Cracked glass top | Impact or thermal shock | Fit OEM glass, inspect elements beneath |
Cooktop Trouble Mid-Week?
Book a diagnosis and we will get your burners back. Diagnostic and travel fees, if applicable, are confirmed before the appointment and before repair approval.
Frequently Asked Questions
My Gas Cooktop Keeps Clicking Even When Off, What Is Wrong?
Why Will My Induction Cooktop Not Recognize My Pan?
Can You Replace Cracked Cooktop Glass?
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Diagnose a burner that will not light.